Mentor (Allied Health)

FindStaff is seeking a qualified and enthusiastic Mentor to join the team at Mas National in Adelaide.

• Professional Development & Career Growth Opportunities
• Great Company Culture/Supportive Team Environment
• Rewarding Opportunity
• Flexible hours & hybrid working available

About the company
Mas is part of IntoWork Australia, a not for profit business providing employment and training opportunities for communities across Australia. Across 40 years, IntoWork Australia has expanded into a group of businesses incorporating apprenticeship and recruitment companies including - AGA, FindStaff, Interact, IntoJobs, Mas & MRAEL. IntoWork Australia is also the principal supporter of Inner North Community Foundation.


About the role

The role of the Mentor is to work closely with a caseload of 'at-risk' Australian Apprentices, maintaining a robust mentoring programme to identify & support Australian Apprentices at high risk of non-completion due to both vocational & non-vocational reasons.

This is initially a fixed term role to 30/06/2024 in line with the AASN contract, with potential to be ongoing.

The Field Mentor's responsibilities include, but are not limited to:

• Provision of psychosocial allied health supports and triage connection to local services
• Develop rapport and trust with Australian Apprentices by regularly communicating through phone and visual electronic means
• Work with Australian Apprentices and their employers to develop strategies to reduce or eliminate barriers to continued employment and assist the Australian Apprentice to remain engaged
• Monitor progress of training and provide relevant finance, relationship, communication, accommodation, health and wellbeing support, providing referral to external providers where necessary
• Coach employers in how to conduct performance-related counselling of apprentices as required
• Be an effective conduit between Mas National staff and all relevant staff at the employer's workplace to ensure that efficient and proactive communication occurs at all times
• Liaising with external agencies such as state-based support services, Registered Training Organisations etc to address issues and ensure challenges are dealt with properly
• Develop a network of specialist services for apprentices deemed at risk and refer to those services where necessary, completing all tasks with a focus on keeping the client in employment or training
• Work collaboratively with staff from other sections of Mas to create a holistic service for clients
• Completing detailed notes utilising Ready Apprentice and ADMS databases

About you


To succeed in this role, you will have:

• Qualifications in allied health professions, with a degree or graduate diploma relevant to the services you deliver in either allied health services, psychology or behavioural sciences OR social work
• Experience working with Australian Apprenticeships
• Proven experience in supporting clients through crisis
• Demonstrated ability to perform mediation and apply counselling theory
• Experience in managing electronic client records with strong attention to detail
• Proven ability to listen objectively and provide advice free of bias
• Ability to clearly articulate instructions and advice in high stress situations
• Excellent communication and interpersonal skills with the ability to build relationships at all levels
• Capacity to meet set targets/KPI's
• Ability to use initiative, prioritise and manage time efficiently
• Demonstrated accurate data entry skills
• Ability to problem solve and take ownership of client issues to find solutions and work with internal and external stakeholders to resolve them
• Proven ability to work well autonomously or in a team environment
• Demonstrated proficiency in the use of Databases and Microsoft office software

Applicants must be eligible to work in Australia. Current Working with Children and National Police Checks are required and can be arranged for the suitable applicant.


What's in it for you?

• Great remuneration
• The opportunity to be part of a growing program, able to make a meaningful difference in the lives of others
• Work in an autonomous, flexible role - flexible working arrangements including WFH
• Access to our Employee Assistance & Wellbeing Program which includes confidential counselling, wellbeing & financial coaching, legal advice & nutritional support;

If this sounds like you, please click on 'Apply', attaching your cover letter & resume.

For a confidential discussion about the role or to request the position description, please contact Senior Recruitment Consultant Karen Hemsley at: [email protected].